Frequently Asked Questions

This page lists frequently asked questions about S.E.R. Software and its products. If you're looking for technical FAQ related to the Data Moving Tool, you can find them in the support pages under DMT FAQ.

This page is constantly updated, check it regularly to find answers.

 

Trial Period

 
How can I get a free Trial license for DMT?
To get your FREE trial license for DMT, just register here and you will get an instant email with your DMT license.
 
How long is the trial period for DMT?
When you download a trial version of DMT it comes with a fully functional 30 days license during which you can evaluate the product. Don’t hesitate to contact support during this period, don’t hesitate to contact support for any questions.
 
What are the restrictions of the DMT trial version?
The 30 days trial license gives you access to all the DMT functionalities. The only restrictions are as follow:
  • Maximum number of Groups and Jobs: 5 (i.e. 5 Exports and 5 Loads)
  • Maximum number of Jobs in a Groups: 3
  • Maximum number of rows exported or loaded: 100
 

Purchase

 
Do you offer a money back guarantee?
All purchases come with a 30 days money back guarantee. If you aren't satisfied for any reason just let us know and if we cannot fix your issue to your satisfaction, we will refund your order in full.
 
Do you offer price discounts for education or non-profit organizations?
Yes we do. Please visit the Discounts page or contact us for details.
 
Do you offer volume license price discounts?
Yes we do. Please visit the Discounts page or contact us for details.
 

Miscellaneous

 
Is there a web version of DMT?
Not for the time being, but it's possible that in the future, the client is converted to a web/intranet enabled application.
 
Is DMT targeted at specific industries?
No, DMT is totally versatile and can handle any kind of data whether it's customer lists, part numbers, references, amounts, etc. There are no specific target industries, as long as you're using databases, DMT can help you.